![]() ![]() Next, download the recommended firmware from Polycom. You’re welcome to change the root directory by going to File -> Configure, and going to Storage, but for our purpose, we’ll leave it as it is. ![]() We recommend the one from SolarWinds.īy default, TFTP uses UDP port 69, and c:\TFTP-Root as the root directory. Luckily, most TFTP servers are free, just like the best things in life. How to Upgrade a Polycom (Poly) Phone Firmware If you are an installer, or integrator, and want to be good at your job, always read your system’s firmware release documentation. Documentation might suggest making a phone firmware change to leverage a new feature. Typically, upgrading your phone system will require a phone firmware upgrade. There might be an interoperability issue.However, we may change firmware on a phone for a few reasons: Also, because it has the most confusing firmware. Why Polycom? Well, it’s the golden standard by which we measure all other phones. It is, however, one of the most common ways to place a select version of firmware on a phone, and for our discussion, a Polycom phone. There’s no authentication, and there’s no encryption. Simply put: Trivial File Transfer Protocol (TFTP) is a no-frills method of moving files from one place to another. ![]()
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